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How do I order from BellaWraps? |
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To order any product in our
Store
simply click on "Details/Colours>" by each item, which will lead you directly to the
Product page. Select the Colour of the chosen item then simply click "Add
to Cart", which will transfer you to our secure payment processor, CCNow, where you can safely make your
payment either using your credit/debit card or your Paypal account.
Please note that orders are not accepted by phone - just online.
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Can I see a sample of the fabric used? |
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Yes.
We think it is often advisable to request a sample of the fabric used, as digital photograhy and display hardware do have limitations. Simply contact us via
Contact
or via
0845 299 7683
telling us which fabrics you would like to see and provide your
postal details. Up to 5 swatches will then be sent to you via First
Class post, free of charge.
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Can I enter different billing and shipping addresses? |
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Yes. At Checkout you will be able to enter an alternative Shipping Address, should you wish the Order to be delivered to a different address to your Billing/Contact Address.
You can also add a short message at Checkout for the recipient.
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What
payment methods do you offer? |
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Products can be bought using Visa,
Mastercard, American Express, Discover, Diners Club and JCB or alternatively,
customers can choose the Paypal option at Checkout, if preferred.
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How secure is the billing process? |
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Very. All transactions are conducted through CCNow.com.
CCNow is owned by Digital
River, Inc, the world's foremost e-commerce expert and is a respected, trusted and well-established company which provides secure methods of making payments across the Internet. CCNow uses SSL (Secure Socket Layer) technology to ensure that all transactions are secure. Transactions using Secure Socket Layer are encrypted
which means that anyone trying to intercept such encrypted information is presented with a series of letters and numbers that make no sense and have no bearing on your credit card details.
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What happens after I place my order? |
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Immediately you have paid for your goods, you will receive an emailed receipt for your payment and summary of your Order from CCNow. When your Order has been processed, you will receive a further email from
BellaWraps, showing date of despatch and giving an expected delivery date
at your address.
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When will I receive my order? |
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When your order has been processed (normally within 48hrs), you will receive an
email stating the despatch date and expected date of arrival to you.
UK deliveries are usually within 3/5 working days from the date of ordering,
overseas deliveries taking 7/10 working days.
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Can I return or exchange an item? |
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We know that sometimes purchases don't go to plan. If a customer wishes to
exchange or return an item, they should follow the guidance given on their Sales
Receipt, within 7 days of receipt.
More info
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