To order any product in our Store simply click on either the image or "Details/Colours>" by each item, which will lead you directly to the Product page.    Select the fabric of the chosen item then simply click "Add to Cart", which will transfer you to our secure payment processor, CCNow.com, where you can safely make your payment either using your credit/debit card or your PayPal account.   Please note that orders are not accepted by phone - just online.
 

Yes.  We think it is often advisable to request a swatch of the fabric used, as digital photograhy and display hardware do have limitations.   Simply contact us via Contact or via 0845 299 7683 telling us which fabrics you would like to see and provide your postal details.   Up to 5 swatches will then be sent to you via First Class post, free of charge, so that you can be completely reassured that the fabric is suitable for your needs, before ordering.
 

No, our premises are not open to the public - we run the business solely online in order to cut out overheads, as detailed on About but we encourage all visitors to our website to request fabric swatches before purchasing, to ensure that the fabric chosen is suitable.
 

Due to pressure of work, we always prefer to answer queries via email rather than phone.   It is therefore much quicker and easier for you to detail your query via email to support@bellawraps.com and we will get back to you at our earliest opportunity.
 

Yes.  At Checkout you will be able to enter an alternative Shipping Address, should you wish the Order to be delivered  to a different address to your Billing/Contact Address.    You can also add a short message at Checkout for the recipient.
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Products can be bought using Visa, Mastercard, American Express, Discover, Diners Club and JCB or alternatively, customers can choose the PayPal option at Checkout, if preferred.  
 

Very.  All transactions are conducted through CCNow.com.   CCNow is owned by Digital River, Inc, the world's foremost e-commerce expert and is a respected, trusted and well-established company which provides secure methods of making payments across the Internet.   CCNow uses SSL (Secure Socket Layer) technology to ensure that all transactions are secure.  Transactions using Secure Socket Layer are encrypted which means that anyone trying to intercept such encrypted information is presented with a series of letters and numbers that make no sense and have no bearing on your credit card details.
 

  We deliver to United Kingdom, United States, Canada and the rest of Europe.

Immediately you have paid for your goods, you will receive an emailed receipt for your payment and summary of your Order from CCNow, our payment processor.    When your Order has been processed, you will receive an email from BellaWraps, showing date of despatch and giving an expected delivery date at your address, plus another email from CCNow, confirming shipment.
 

When your order has been processed (normally within 48hrs), you will receive an email stating the despatch date and expected date of arrival to you.   UK deliveries are usually received within 3/5 working days from the date of ordering, overseas deliveries taking 7/10 working days.
 

We know that sometimes purchases don't go to plan.  If a customer wishes to return an item for exchange or refund, they should follow the guidance given on their Sales Receipt, within 7 days of receipt and refer to our Returns page... More info
 

All new customers receive a Discount Code on their next Order.   This offer is only applicable if first Orders are fully   completed, ie not returned for refund (either in part or total), cannot be used in conjunction with any other offer or voucher issued by BellaWraps, applies to the total value of the next order without time limit and is for single use only.