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How do I order from BellaWraps? |
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To order any product in our
Store
simply click on "Details/Colours>" by each item, which will lead you directly to the Order page. Select the Colour of the chosen item then simply click "Add
to Cart", which will transfer you to our secure payment processor, CCNow, where you can safely make your
payment either using your credit/debit card or your Paypal account.
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Can I see a sample of the fabric used? |
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Yes.
We think it is often advisable to request a sample of the fabric used, as digital photograhy and display hardware do have limitations. Simply contact us via
Contact
or via
0845 299 7683
telling us which fabric you would like to see and provide your
postal details. Samples will then be sent to you, free of charge.
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Can I enter different billing and shipping addresses? |
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Yes. At Checkout you will be able to enter an alternative Shipping Address, should you wish the Order to be delivered to a different address to your Billing/Contact Address.
You can also add a short message at Checkout for the recipient.
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What
payment methods do you offer? |
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Products can be
bought using either card or Paypal. When using Visa or Mastercard,
transactions are shown in GBP.
When using American Express, Discover, Diners Club, JCB,
transactions are shown in USD.
Alternatively, purchases can be made via Paypal, when transactions
are shown in USD.
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How secure is the billing process? |
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Very. All transactions are conducted through CCNow.com.
CCNow is owned by Digital
River, Inc, the world's foremost e-commerce expert and is a respected, trusted and well-established company which provides secure methods of making payments across the Internet. CCNow uses SSL (Secure Socket Layer) technology to ensure that all transactions are secure. Transactions using Secure Socket Layer are encrypted
which means that anyone trying to intercept such encrypted information is presented with a series of letters and numbers that make no sense and have no bearing on your credit card details.
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What happens after I place my order? |
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Immediately you have paid for your goods, you will receive an emailed receipt for your payment and summary of your Order from CCNow. When your Order has been processed, you will receive a further email from
BellaWraps, showing date of despatch and giving an expected delivery date
at your address.
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Is standard delivery free? |
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Yes, all prices quoted on the website include post and packaging charges.
All UK tracked deliveries are posted via Royal Mail First Class Recorded Delivery
(3/5 days) and overseas
deliveries are sent via Royal Mail Airmail International Signed For (7/10 days), free of charge
to the customer.
Delivery dates of Bespoke items will be stated clearly in every Quotation.
See Delivery for
full details.
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When will I receive my order? |
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When your order has been processed (normally within 48hrs), you will receive an email stating the despatch date and expected date of arrival to you. UK deliveries are usually within 3/5
working days from the date of ordering, overseas deliveries taking 7/10 working days.
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Can I return or exchange an item? |
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We know that sometimes purchases don't go to plan. If a customer wishes to
exchange or return an item, they should follow the guidance given on their Sales
Receipt, within 7 days of receipt.
More info
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